One price. Every feature included.
From R999/month (excl. VAT) for 3 users. CRM, WhatsApp, bulk email and SMS, and API access on every plan. You only choose how many people use it.
- 14-day free trial, R20 AI credit
- Month to month, cancel any time
- Prices exclude VAT
BIZ AI plans
Starter
R999per month, excl. VAT
- Users included
- 3
- Users allowed
- Up to 9
- Extra user
- R280
- Storage
- 5 GB
Growth
Most popularR3,000per month, excl. VAT
- Users included
- 10
- Users allowed
- Up to 19
- Extra user
- R220
- Storage
- 25 GB
Business
R5,400per month, excl. VAT
- Users included
- 20
- Users allowed
- Up to 49
- Extra user
- R220
- Storage
- 100 GB
Enterprise
R12,000per month, excl. VAT
- Users included
- 50
- Users allowed
- 50+
- Extra user
- R220
- Storage
- 500 GB
Plans only differ by number of users. Need more people than your plan allows? You move up to the next plan.
Nothing is locked behind a higher plan.
Extra WhatsApp numbers are R50 per month each. Extra storage is R10 per GB per month, and you can buy it yourself in Settings.
- WhatsApp inbox and messaging
- All CRM features
- API access
- Bulk email, WhatsApp and SMS sending
- Quotes, invoices and pipelines
- Workflows and automations
- Reports and dashboards
- 14-day free trial
- First WhatsApp number
Extras, priced up front.
Optional. Add or remove them any month. Meta charges WhatsApp messages and calls directly.
Add-ons
- Voice ValetAn AI receptionist that answers calls. 100 minutes included.R999 /mo
- AI creditsPay for the AI you use. Always separate from your plan.R299 / R399 / R799 /mo
- StorefrontSell your products online from your own page.R280 /mo
- BookingLet customers book appointments themselves.R100 /mo
- Support DeskSupport Desk Basic R399 / Support Desk Advanced R799R399 / R799 /mo
Phone system
- 1 userBusiness phone line for one personR99 /month
- 5 usersR299 /month
- Extra extensionR60 /month
- Call recordingPer extension, minimum 5R20 /month
- Number portingMove your existing number to usR180 once-off
- Calls to Telkom32c /minute
- Calls to other networks60c /minute
- Uncapped callingOn quote
Message bundles
- SMSPay as you go38c each
- 2,500 emailsR149
- 7,500 emailsR349
- 20,000 emailsR699
- 50,000 emailsR1,299
Prepaid. Buy what you send.
Setup packages
- 2 hoursSave R101R1,599
- 4 hoursSave R271R3,129
- 6 hoursSave R501R4,599
Pipelines, WhatsApp, automations and training, done with you. Hours are valid for 60 days. More than 6 hours is R850 per hour.
What a team of 5 pays.
BIZ AI next to the starting prices other WhatsApp tools publish. Competitor prices are the vendors' own public list prices in US dollars (checked October 2026) and can change.
BIZ AI Starter
3 users included, 2 more at R280
R1,559 excl. VAT
WhatsApp built in: Yes
HubSpot Service Hub Professional
WhatsApp needs Marketing Hub or Service Hub Professional or higher
From US$90 per seat, plus US$1,500 once-off onboarding
WhatsApp built in: Professional plans and up
respond.io Starter
From US$79 for 5 users, billed yearly
WhatsApp built in: Yes
SleekFlow Essential
From US$49 for 3 users, billed yearly
WhatsApp built in: Yes
| Provider | WhatsApp built in | Monthly price |
|---|---|---|
| BIZ AI Starter3 users included, 2 more at R280 | Yes | R1,559 excl. VAT |
| HubSpot Service Hub ProfessionalWhatsApp needs Marketing Hub or Service Hub Professional or higher | Professional plans and up | From US$90 per seat, plus US$1,500 once-off onboarding |
| respond.io Starter | Yes | From US$79 for 5 users, billed yearly |
| SleekFlow Essential | Yes | From US$49 for 3 users, billed yearly |
Competitor prices checked October 2026 on each vendor's own pricing page. BIZ AI prices exclude VAT.
What could BIZ AI earn you?
Pick your situation and put in your own numbers.
R38,970
Example only. BIZ AI Starter costs R999 per month excl. VAT.
Questions
Something else? Call 010 001 7606 or email sales@bizai.co.za.
What is included in the free trial?
14 days of the full product with R20 of AI credit.
What happens when my team grows past my plan's user limit?
Starter covers up to 9 users. At 10 users you move up to Growth. Each plan has a user range: Growth 10-19, Business 20-49, Enterprise 50+. Users beyond the included count on your plan are billed per user as on the price list (R280 per extra user on Starter, R220 on the other plans). Upgrading is self-serve in Settings, with no contract.
What do the setup packages include, and how long are the hours valid?
You get hours with our team to set up WhatsApp, your CRM, automations, data import and training. 2 hours is R1,599, 4 hours is R3,129, 6 hours is R4,599. The hours are valid for 60 days from purchase. More than 6 hours is quoted at R850 per hour. Prices exclude VAT.
How much storage do I get?
Starter includes 5 GB, Growth includes 25 GB, Business includes 100 GB and Enterprise includes 500 GB. Need more? Extra storage is R10 per GB per month. Prices exclude VAT.
What happens if I run out of storage?
Your messages keep arriving and you can still send text messages. When your storage is full, new file uploads may be paused until you add storage or free up space. You can add more storage at R10 per GB per month (excl. VAT) in Settings, or free up space by deleting files you no longer need. We show a warning at 80% and again at 100% before you run out.
Do you offer annual plans?
No. Every plan is month to month and you can cancel any time.
Are WhatsApp conversation fees included?
Your plan includes the software. Meta bills WhatsApp message and call fees to you directly. Replies to a customer within 24 hours of their message are free, up to 1,000 free messages a month; after that Meta bills them.
Do prices include VAT?
No. All prices exclude VAT of 15%.
Try it free for 14 days.
Set up in minutes. Move to a paid plan only when you are ready.
